Technical Support

We will help you get up and running, then support you and provide assistance whenever issues arise. Our technical support is never further away than an email or phone call. We may not be the biggest company, but that also mean that we stay close to our customers. As a customer to CODAB you will always have our attention when you need it!

The FuelNet Manager and the web-based management system TapNet is under continuous development to add new functionality and adapt to evolving standards and regulations. You can influence product development by submitting requests and telling us what features would make running your retail network easier.

If you need technical support, please contact CODAB support by email to tapnet@codab.se.

For fastest resolution of your support case, please include:

  • Customer name
  • Station Id and/or Station name and address
  • Expected behavior
  • Observed behavior
  • What has been tried to resolve the problem